Frequently Asked Questions

SharkyPOD Monitor checks your Printify catalog every 6 hours and alerts you when a variant goes out of stock or comes back in stock, allowing you to keep your listings up to date and avoid making sales on out-of-stock products.

SharkyPOD Monitor can be used by sellers on any merchant platform that integrates with Printify for fulfillment, including: Etsy, Shopify, WooCommerce, Amazon, TikTok Shop US, Wix, Squarespace, eBay, Big Cartel, PrestaShop, BigCommerce, Printify Pop-Up Store, or your own independent website.

• A Printify account with a connected shop
• Your Printify API token with read-only permissions
• A valid payment method to begin your free trial

Follow these steps:

1. Log in to Printify and go to My Account → Connections.
2. Click the green Generate button.
3. Name your token (e.g. "My SharkyPOD Monitor Token")
4. Select Custom scopes and pick shops.read, products.read, and catalog.read.
5. Click Generate Token.
6. Copy the token and paste it into the SharkyPOD Monitor sign-up form.

Printify only shows the token once, so copy and paste it before you close the window - otherwise you'll have to go through the process again from the beginning.

Once submitted to SharkyPOD Monitor, your API token is encrypted, securely stored, and used only to monitor your inventory on your behalf.

Yes. A valid payment method is needed to start your 30-day free trial, but you won't be charged until the trial ends. If you choose to cancel before the trial's over you won't be charged at all.

At present, each SharkyPOD Monitor subscription can only monitor one shop per email address. If you have more than one shop that you'd like to monitor please let us know and we'll work with you to make sure you're getting the service you need.

Your inventory is monitored every 6 hours and details from all scheduled checks from the previous 7 days are saved for your reference within your SharkyPOD Monitor dashboard.

The first check that runs will record which product variants you currently have in stock in your shop as a baseline, so no alert will be sent.

From the second check onward, alerts are only sent when availability within your catalog changes (e.g. variants going in or out of stock). If you aren't receiving alerts, it most likely means that your products haven't changed in availability.

You can also check the status of your inventory alerts by logging into your dashboard and confirming that the email address associated with your account is the same inbox you've been watching for alerts.

For additional peace of mind, you can navigate to the Check History section of your dashboard to see a list of every check that's happened over the last 7 days and the inventory changes associated with each one - including when no changes have occurred.

We only monitor the variants you've selected for a given Printify product. Variants you haven't selected (like sizes or colors you chose not to sell) are not monitored, so you won't get alerts about things you aren't selling.

SharkyPOD Monitor checks every product in your Printify shop, including listings you've created that haven't been published yet.

The email will include your shop name and list the full title of each product that's changed status during a given inventory check, along with the specific variant in question.

For example:
"Men's Classic Baseball Tee — Red / 2XL."

Out-of-stock and back-in-stock variants will be listed separately within the same email, and we include a link that will take you straight to Printify to update your listings if you choose.

Right now we're focused on delivering a high quality product at our standard interval (every 6 hours) but variations on this schedule may be available in the future.

Yes. On your dashboard, click the Change button next to your email. Please note that the same email address is used for signing in, managing your billing info, and receiving stock alerts.

Your dashboard will mark that check as missed, and no data is lost. The next successful check will compare your inventory against the last run we have on file so you're kept up to date on variant availability.

No, SharkyPOD Monitor is a service for providing you with notifications when your products change in availability during a given review period. You (the shop owner) retain responsibility to update product availability on your merchant platform to reflect current product availability.

No problem — the monitor only checks products in your Printify catalog. Non-Printify listings are unaffected and remain totally within your control.

Nope! The bigger your inventory, the more value you'll get out of SharkyPOD Monitor.

Yes! Your credentials are encrypted and used only to check variant availability on your behalf. They are never shared with third parties and are deleted as soon as your subscription ends.

We only need read-access to your product inventory and include instructions on how to appropriately set those permissions during onboarding. We request that you do not provide write-access, doing so is in violation of our Terms.

Printify tokens are valid for one year. When your token is 30 days from expiry we'll send you a reminder to update it, and your dashboard will display a notification letting you know that it's time to generate a fresh API token.

To replace it, create a new API token in Printify using the same steps as when you signed up. Then copy the token in full and paste it into the Printify Token section of your dashboard. Click Save new token and you're done!

If your token expires before you replace it, monitoring will stop until you add a new one.

New users receive a 30-day free trial upon signup, and the monthly subscription rate is $9.95 USD (plus tax where applicable) after the free trial period has ended. There are no setup fees or contracts, and you will not be charged if you cancel before the end of your free trial.

You can cancel anytime through your SharkyPOD Monitor account dashboard, and the service will remain active until the end of your current billing period unless expressly requested by you. Please review our cancellation and refund policy for more details.

If you cancel your subscription before the end of your free trial you will not have been billed, so there's nothing to refund in that case.

Once your paid subscription begins you're welcome to cancel your plan at any time. Please note we do not refund billing periods that have already been charged (including partial months).

Inventory monitoring will continue to run until the end of your current billing period unless you explicitly ask for it to be cancelled immediately.

If you think you were charged by mistake, visit our Refund Policy for information on how to let us know and we'll make it right.

Upon failed payment, you'll receive an email and an alert within your dashboard notifying you that your payment was unsuccessful, prompting you to update your payment details. You can update your billing information through the Manage billing button on your dashboard.

We'll keep monitoring your shop and sending inventory alerts for up to 5 days while the payment is retried. If the payment still doesn't go through after 5 days, monitoring will stop until a successful payment is made.

Yes. Sign in and click Restart Subscription on your dashboard. Please note that when a subscription ends, we delete the Printify token on file - so you'll need to generate a new one to reconnect your shop.

Users who have signed up and received a free trial will not be granted a second free trial upon restarting their subscription after cancellation.

Inventory alerts are created using the information available within your Printify account. When variants change in availability, you'll be notified using the name of the product as you set up in Printify, not the product name as it's listed in your storefront.

Some users change details within their product listings on their marketplace platform of choice without updating Printify, which is typically the reason why a product name in alerts may not match a product in your storefront.

We suggest maintaining the same product name across all platforms in order to minimize confusion between items and their inventory status.

Surprise! Some products (and print providers) have a much more variable inventory than others. You may find that some product variants never go out of stock, while others change on a regular basis.

This trend may be particularly common right after a new product becomes available within Printify; when a lot of sellers jump on a new product, there are bound to be strains in the fulfillment chain.

Learning which products are the most reliable through observation is one of the perks of using SharkyPOD Monitor - let the data be your guide.

No. SharkyPOD Monitor is an independent tool built by a fellow seller for Printify users, and it isn't owned, run, or endorsed by Printify. It connects to your account via access that you grant us through Printify's official API.

Sharky is a member of Printify's affiliate program, so if you decide to sign up for Printify as a new user through our link we may earn a commission on your sales at no cost to you.

For help with SharkyPOD Monitor, contact us - not Printify.

Please do! We're here to make your life easier, so if there's a function you want SharkyPOD Monitor to have please submit your request via our contact form.

We plan to add new features by popular demand, so as long as you're not literally the only person in the world who makes a certain request, we might actually be able to deliver what you ask for.